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Communication is an essential element in all forms of marketing. However, it needs to be redefined and molded to suit Internet marketing. Since Internet businesses, unlike brick and mortar storefronts, do not have a face and when a customer is looking at a website for an Internet business, he or she is only looking at something that is intangible and not “real” in some customer’s eyes. This is why how an Internet business communicate becomes extremely important if the business wants to draw the visitors and have them become customers because their trust is won.
Internet marketing is strongly based on written content. This written content should be accurate, informative, clear, and concise to have any sort of influence on the website visitor.